FAQ

When will my products be delivered?

We aim to get your products to you within 3-5 business days. This excludes holidays bank holidays and weekends. Since all products are made and packaged by hand and great care for our customers we aim to get them to you via Royal Mail within the 3-5 business days. 

Do you have a return/refunds policy?]

There is a 14 day refund/return policy for our products. In the event of a return  please email and contact ZAZA & CRUZ on info@zazaandcruz.com before returning and state the reason of your return. ZAZA & CRUZ.com reserves the right to refuse a return at any time.

How are my products shipped?

All products are shipped via Royal Mail. 

How do I contact customer service?

Please email info@zazaandcruz.com and we will aim to answer your questions in 24hrs.

How do I find out about new launches and info?

For all ZAZA & CRUZ info please sign up to our newsletter